(01) What is in whose name
| What | In the name of | Details |
|---|---|---|
| Domain (.cl, .com or other) | Client | Registered in your name from the start. |
| SSL certificate (https) | Client | Tied to your domain; renews automatically. |
| DNS | Client | Registered in your name; you can delegate access so we configure it. |
| Site or system code | Client | It belongs to you and is delivered documented. |
| Admin panel and its users | Client | You are the main administrator. |
| Hosting and database | Client’s choice | You can manage them from your own account or delegate their management to Rameseba as part of the service. The arrangement is agreed in writing and you can request a transfer to your account at any time. |
| Webpay, Mercado Pago, Flow, Stripe or PayPal | Client | The contract with the gateway belongs to the business; we do the integration. |
| Google Analytics and Search Console | Client | Created or connected with your Google account. |
| Google Business Profile | Client | It belongs to your business; we can manage it as an invited user. |
| Google Ads and Meta Ads accounts | Client | The ad budget is paid directly from your account. |
| Business email | Client | With your domain and your email provider account. |
(02) Why we do it this way
- Your business should not depend on a provider answering the phone.
- If the domain or payment accounts are in the developer’s name, recovering them can take weeks.
- With access in your name, any developer can continue the work.
- If you already have a project without access, see project rescue.
(03) Frequently asked questions
Is the code of my website mine?
Yes. The site or system code and the admin panel belong to the client.
What if I want to switch developers?
We hand over the access and project documentation so you can continue with whoever you prefer.
Who manages the hosting and database?
You decide: you can manage them from your own account or have us manage them as part of the service. Either way, the arrangement is agreed in writing and you can ask for a transfer to your account whenever you want.